Saturday, October 30, 2010

In Ikea's China Stores, Loitering Is Encouraged

By letting visitors linger, the Swedish chain hopes they will buy as their incomes rise

Yang Shuqi paces the aisles of an Ikea store in Beijing, looking for a "small bed with toys." She's not planning to buy one—her grandson Beibei just needs to take a nap. Unfortunately on this Saturday afternoon, every bed in the 43,000-square-meter (463,000-square-foot) store is occupied, with some children and adults fast asleep under the covers...

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